W J Office City
PO Box 3529
Boone, NC 28607
Phone 828-264-3283/800-289-5802
Fax 828-264-0972
Return Authorization Request Form
Our return policy is pickup of your return and 100% credit no matter whose fault it is for items returned within 30 days in re-saleable condition with all packaging, instructions, etc. returned intact. Special orders, custom orders and open software are not returnable.
No returns will be accepted without the invoice number. Credit will be issued once the merchandise is determined to be in re-saleable condition. Special orders are not subject to return.
Note: fields in bold are required.
Today's Date:
9/3/2010
Invoice Number:
Account Number
Department:
Your Name:
Company Name:
Address Line 1:
Address Line 2:
City, State Zip:
,
Telephone:
Email Address:
Product Information:
Item Number
Description
Qty
Reason
1.
Customer ordered wrong
Customer did not order
Duplicate order
Defective/Damaged
2.
Customer ordered wrong
Customer did not order
Duplicate order
Defective/Damaged
3.
Customer ordered wrong
Customer did not order
Duplicate order
Defective/Damaged
4.
Customer ordered wrong
Customer did not order
Duplicate order
Defective/Damaged
Please explain reason for this return: